Professional Planning and Installation Services

Teamware provides Installation services and upgrade services to upgrade existing Teamware Office and Teamware Mobile installations to the latest version. The exact content and scope of the service is Teamware Office installation specific and defined together with the customer.

The service may include all or some of the following steps:

• analysis of the existing installation and usage
• planning of the new system structure
• planning of the whole upgrade and its validation
• performing the upgrade work

As an outcome of a validated and successful upgrade process you will have Teamware Office installation upgraded to the latest version which has the state-of-the-art functionality to get connected to the web centric world.

Virtualization is the standard procedure nowadays when the systems and the hardware needs upgrading. Several physical servers combined as one brings many benefits, including lower power consumption and heat generation, less floor space required and easier server management.

For example, Teamware Office server upgrade, Teamware Office Search and/or Archive Server installation and Teamware Mobile server can be combined to a single physical server with three virtualized servers. Teamware system specialists have a wide experience of virtualizing customer systems and installing new or upgraded workgroup or mobile systems to virtualized servers. The pre-installed servers when requested by customers are normally based on Fujitsu Technology Solutions hardware.

Teamware System Check consultative service is targeted to all those customers who want to find out how to improve the performance, reliability and usability of the Teamware Office installation. In addition it is possible to foresee potential problem situations and by taking appropriate measures prevent them from occuring. System Check service provides information that helps in planning the upgrades and improving the usability of a Teamware Office system in the future.

• Server Check: Analysis of the server hardware and server configuration.
• Enterprise Level Check: Analysis on the enterprise directory structure, inter-site access and the external and internal message routing.
• Database Check: Qualitative and quantitative analysis on the database, locating potential errors.
• Capacity Check: Evaluation of the data load and usage profile, pinpointing factors that inhibit efficient system usage and identifying recommendations regarding how to overcome them.
• Tuning: Documenting required configuration changes done during the System Check in addition to the administration recommendations and guidelines for the future use.

It is recommended that the Teamware System Check is performed yearly on Teamware Office groupware systems.

Teamware Professional Services include also:

• Virus protection and spam filtering installation service protects the groupware and email system from the common email virus threats and spam mailings.
• System Planning and Developing
  
• Information Security in Groupware Systems
• Deploying Secure Mail

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